Refund policy

Thanks for shopping at Blossom & Bloom Kids. We love that you like to buy the cool stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our stuff.

As with any shopping experience, there are terms and conditions that apply to transactions purchased on our store. By placing an order, you agree to the terms set forth below along with our Privacy Policy (Opens in a new window) and Terms of Service (Opens in a new window).

 

Returns

We fundamentally believe you will be thrilled with our stuff. That’s because we go out of our way to ensure that they’re designed and put together with the highest standards. We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to returning a product.

We have a 30-day return policy, which means you have 30 days after your order ships to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unopened or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@blossombloomkids.com

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You will be responsible for paying for your own shipping costs for returning your item.

You can always contact us for any return question at hello@blossombloomkids.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@blossombloomkids.com